Do you have extra time and desire to be involved in an innovative way of learning for young people aged 5 - 25?
You can commit to as little or as much time as you like and use your existing skills as well as learning some new ones.

Volunteers can help with a wide range of things including:
  • looking after the horses
  • poo-picking the fields
  • marketing
  • making resources
  • reading
  • cooking
  • arts and crafts
  • helping with sessions.
Training is provided at the centre and if you wish, you can work towards nationally-recognised qualifications.

If this is something that might interest you, please complete the online application form.

Laptops, Desktops and Tablets
Most households now own at least one of these, many households have all three!  There isn't as much of a difference between laptops and desktops as there used to be for everyday office tasks.  When you are looking to purchase a new machine try and do your research first so that you know what you are buying will be suitable for your needs.  Don't just look at processor speed and the amount of memory, how many USB ports do you need?  Would a number pad on the keyboard make life easier for you when you're doing your accounts?  Do you really need a CD drive?

Printers and Ink

Choosing a printer
How do you know which one to choose?  Well, firstly decide if you need to be able to print in colour.  Laser printers generally print in black only but are much more economical per page printed. Laser printers are more usually more expensive than inkjet printers.  If you do need to print in colour, an inkjet printer maybe the one for you.  Most inkjet cartridges are relatively inexpensive but do not last as long as laser cartridges.  Inkjet printers can be picked up for as little as £30 and these are ideal if you dont do a lot of printing.

Wireless printers are great, you can put them anywhere in the house or office and they work well provided you have a strong wireless internet connection.  All singing all dancing printers are common now, some come with the ability to print remotely, scan, copy and fax.  Is this something you would need to use?  It can be useful to be able to scan and make copies instead of waiting until you go into town.

Its a good idea to always keep a spare print cartridge or two in the cupboard, if you're anything like me you'll run out at 11pm when you need to print a document or three for the following morning.  Amazon Prime is always an option though!  

Microsoft Office
is one of the most used packages and it comes pre-installed on many new devices.  You will need to have software for word processing, spreadsheets and emails. Office can give you all these and more.  If you are designing your own publicity or marketing materials you may also want to use something like Powerpoint or Publisher.  If you have an Apple device, Apples own equivalents to Office are Pages and Numbers.

Quite simply - a must!  Symantecs Norton products are my favourite and I would recommend them.  They run silently in the background and do exactly what they say they will.  At around £35 a year an antivirus programme is essential.  There are many free antivirus programmes which I have found to be not particularly trustworthy.

You can use a spreadsheet for your accounts (something like Excel), if you prefer to use accounting software there are many cloud based versions available to purchase.  These usually have a monthly subscription.  QuickBooks and Sage are the current market leaders but much of what is included in their software you possibly won't need.

EAQ provides training and assessment for the Level 4 Certificate in Facilitating Equine Assisted Learning. This is a nationally recognised qualification which is regulated by Ofqual and listed on the Register of Regulated Qualifications. It is awarded by OCN London, a National Awarding Organisation. This list is updated regularly so that you can check whether or not the facilitator at your centre has achieved this national qualification.

The following people have met the required standard to be awarded the Level 4 Certificate in Facilitating Equine Assisted Learning.

Emma Bull
Victoria Coombs
Tricia Day
Mara Faulkner
Maggie Gallop
Anne Harrison-Warner 
Fiona House
Sophie Keene
Cher Langdon
Henri Monier-Williams
Tamara Nicols
Kerry Roberts
Theresa Salmon
Ina Thompson
Sarah Vivian
Linda Wong

1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website we will ask you to consent to our use of cookies when you first visit our website.

1.4    Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communication.

  1. Credit

2.1    This document was created using a template from SEQ Legal

  1. How we use your personal data

3.1    In this Section 3 we have set out:

          (a)      the general categories of personal data that we may process;

          (b)      the purposes for which we may process personal data; and

          (c)      the legal bases of the processing.

3.2    We may process data about your use of our website and services ("usage data") using google analytics. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The basis for processing this information is so that we can ensure we can monitor and improve our website and services. No personally identifiable information is collected.

3.3    We may process "account data".  The account data may include your name and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you by email if you have opted in to receive marketing communications.

3.4    We may process profile data".  The profile data may include your name, address, telephone number, email address.  The profile data may be processed for any orders you place through our website or for events that you may have booked using the website.

3.5    We may process information contained in any enquiry you submit to us regarding goods and/or services "enquiry data". The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

3.6    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters "notification data". The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. We use mailchimp to send out our email campaigns.  Details of their privacy policy can be found here:

3.7    In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or] in order to protect your vital interests or the vital interests of another natural person.

3.16  Please do not supply any other person's personal data to us.

  1. Providing your personal data to others

4.1    We may disclose your personal data to one of our Approved Centres if it is appropriate for us to do so but we will inform you first by email, by telephone or in person.

4.2    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3    Financial transactions relating to our website and services are handled by our payment services providers, PaypalWe will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at

4.5    We will not disclose your data to any third party suppliers of goods or services.

4.6    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.[ We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.]

  1. Retaining and deleting personal data

5.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

  1. Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

  1. Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

  1. About cookies

8.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  1. Cookies that we use

9.1    We use cookies for the following purposes:

(a)    authentication - we use cookies to identify you when you visit our website and as you navigate our website

(b)    status - we use cookies to help us to determine if you are logged into our website

 (d)   security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

(e)    advertising - we use cookies to help us to display advertisements that will be relevant to you

(f)    analysis - we use cookies to help us to analyse the use and performance of our website and services

(g)    cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally


  1. Cookies used by our service providers

10.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:

10.3  We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. We may publish Google AdSense advertisements on our website. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website).] You can view, delete or add interest categories associated with your browser by visiting: You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at:

10.4  We use Amazon to advertise products or services that you may be interested in. This service uses cookies for tailor the advertisements that you see on other websites to reflect your interests.

  1. Managing cookies

11.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) (Chrome);

(b) (Firefox);

(c) (Opera);

(d) (Internet Explorer);

(e) (Safari); and

(f) (Edge).

11.2  Blocking all cookies will have a negative impact upon the usability of many websites.

11.3  If you block cookies, you will not be able to use all the features on our website.

  1. Our details

12.1  This website is owned and operated by EAQ (Equine Assisted Qualifications) Limited

12.2  We are registered in England and Wales under registration number 07362407, and our registered office is at 18-20 High Street, Shaftesbury, Dorset.

13.4  You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website; or

(d)    by email.

1240582 10151926754646468 2004718169 nLearner Registrations
These forms are for registering your learners online. Please make sure you fill in all of the required information otherwise there could be a delay in registering your learners.
We will send you an invoice once your registration has been received. 

Here are a few things you may find helpful:
  • You will need to complete the 'Centre email' box with your email address so that you can receive a copy of the completed registration.
  • The cost of each Unit, Award or Certificate can be found on the pdf 'EAQ Fees & Charges' which was sent to you by email and includes the registration and IV fee. A copy can also be downloaded from this website.
  • Learners need to be registered within 14 days of the start date or a Late Registration Fee may apply. 

To register learners for OCN units please use the Standard Learner Registration form.
To register learners for Functional Skills please use the Functional Skills Registration form.

If you have any questions or problems please This email address is being protected from spambots. You need JavaScript enabled to view it..